Frequently asked questions

How to search for products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the fewer products you will get on the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

How long will my order take to arrive?

Our estimated delivery time is 1 -3 days across the United States and 8 – 22 days International Shipping. This doesn’t include our processing time. Domestic Orders processing time is within 24 hours and for International Orders, our processing time is  2 – 5 days.

How are shipping costs calculated?

We offer Free Shipping on all orders to over 185 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.

When will my item ship?

If you order an in-stock item your order will ship within 24 hours. International orders our processing time may take up to 5 business days.

Do you provide tracking information?

You will receive your tracking information within 2-5 working days, but sometimes due to free shipping tracking is not available. If not please contact us at [email protected]

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised by the seller.
  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.